Frequently Asked Questions
Orders, Pricing, Payment
What is your minimum order quantity (MOQ)?
Do you provide samples?
How does height affect the price of a mailer box?
Sizes & Materials
What standard box sizes do you have available?
What standard materials & finishes do you use?
How do you measure box dimensions?
What are the dimensions I need to provide for a shoulder and neck rigid box?
Can you help design custom inserts for my products?
What does a matte finish and glossy finish look like?
Production, Colors, Printers
What is considered as printing on one side or two sides of my packaging?
How do colors look when printed on kraft paper?
How are rigid boxes made?
Shipping, Customs, Logistics
What is your lead time?
Do you ship globally?
How much will I pay in customs?
Is your packaging eco-friendly?