Contact PackMojo

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Questions, technical support, or feedback? We'd love to hear from you!

How to Get a Packaging Quote

PackMojo Pro is where you can configure all aspects of your packaging, compare prices, and place orders for both packaging & samples. Our team will be there to help you every step of the way. All quotes are shared through the platform, as it provides a dynamic experience for comparing different quantities, products, and shipping options.

PackMojo Platform Product Catalog

Frequently Asked Questions

Can't find what you're looking for? Check out our help center.

Where is your packaging produced?

Our packaging is produced with our vetted network of suppliers in China and shipped directly from China to your destination.

What are your lead times?

Production typically takes 12-16 days, and 16-21 days for larger volume orders. Shipping times will depend on the shipping channel you choose. Read more about the full process here.

How long does shipping take?

Air freight options range from 7-21 days, while ocean freight options range from 26-71 days. If you need some packaging expedited earlier, consider splitting your shipment between air and ocean!

Can I purchase a sample before placing an order?

Absolutely! We have a range of sample types for different purposes. Whether you're looking to test the size of your box or want to verify colors and artwork, we've got you covered. Explore all sample options here.

Is your packaging eco-friendly?

Yes! All paper based materials are made with at least 50% post-consumer content, and we use soy-based ink for all print. Learn more about our sustainability practices here.

Note: if your packaging requires lamination, it will be less eco-friendly since lamination is made with a layer of thin plastic. It will however still be recyclable, with some limitations.

What format should I provide my artwork to you in?

Please send us your artwork in a dieline file (PDF or AI format) that can be edited in Adobe Illustrator. Please keep the dieline as a separate layer in your AI file, and be sure to follow all of these dieline design tips to ensure your artwork file is production-ready.

Still need some help?

Email us at We typically respond within 12-24 hours.