What is the step by step PackMojo order process?
This guide outlines the standard end-to-end workflow for purchasing custom packaging at PackMojo. Whether you're buying packaging for the first time or prepping for a large-scale product launch, this page provides a comprehensive breakdown of what to expect at every stage - from initial design to final delivery.
1. Customize your packaging
Go to the PackMojo platform to customize the size, packaging type, materials, print, and finishes to fit your brand.
2. Get quotes & samples
Compare packaging quotes and get a sample of your box before starting a production order. Our sampling options include:
- Sample Kit: A curated mix of pre-printed box styles to evaluate our standard production quality.
- Structural Sample: A custom-sized, unprinted box ideal for verifying dimensions and product fit.
- Simplified Sample: A custom-sized, low-fidelity printed box without finishes to preview artwork and layout.
- Print Proof: Flat CMYK artwork printed on proofing paper to verify design scale and approximate color outcomes.
- Press Proof: Flat artwork printed on production-grade material with all finishes to preview exact production colors and effects.
- Pre-production Sample: A 1:1, fully finished production prototype serving as a single-unit preview of your final bulk run.
3. Choose your quantity and shipping method
Select your final production quantity and submit your order through the platform. Choose your preferred shipping method, with the option to arrange split shipments to have a portion of your packaging delivered earlier.
4. Upload artwork
Apply your artwork to the custom dieline template created by our team based on your exact box specifications.
5. Track order progress
Monitor your order status online with updates across production and shipping.
Planning your Timeline
To ensure your packaging arrives in time for a product launch or event, we recommend reverse-engineering your schedule based on the typical cumulative calendar days required for each step. Use our interactive Timeline Planner to reverse-engineer your dates instantly.
Phase 1: Sampling
- Estimated Duration: 1-2 weeks
- Project Trigger: Begins once you select your sample type and confirm your structural or print specifications. This phase allows you to evaluate the box quality and fit before starting a full production run.
Phase 2: Dieline creation & artwork placement
- Estimated Duration: 1-2 days for our team to create the dieline, plus 2-3 days recommended for your team to place the artwork.
- Cumulative Timeline: ~1.5–2.5 weeks from start
- Project Trigger: We generate your custom dieline template based on your exact box specifications. The final timeline for this phase depends on how quickly your team applies and submits your design artwork.
Phase 3: Bulk production
- Estimated Duration: 12–16 days
- Cumulative Timeline: ~3.5–5 weeks from start
- Project Trigger: Initiated immediately upon final artwork approval and payment confirmation.
Phase 4: Delivery at destination
- Estimated Duration: 1–8 weeks (depending entirely on chosen transit method)
- Cumulative Timeline: ~4.5–13+ weeks from start
- Project Trigger: Begins upon factory quality control approval and handover to your selected carrier.
Important Planning Notes
- Revisions & Approvals: The estimates above assume straightforward artwork approval. We recommend padding your timeline by 5–7 business days to account for potential design adjustments, file fixes, or structural revisions.
- Customs Clearance: If you choose the DDP (Delivered Duty Paid) shipping method, our team handles the entire customs clearance process for you. However, if you choose to import the shipment yourself, please review our packaging import guide to understand your responsibilities and prevent unexpected delivery delays.
- Comprehensive Breakdown: For a complete, product-specific view of manufacturing cycles and shipping estimates, please view more details on our lead time page.