If you choose to ship through one of our tax and duties inclusive shipping options, we'll take care of everything on the shipping side. However, if you're working with your own customs broker or would prefer to use a non tax and duties inclusive shipping option, here's what you need to know.
To facilitate the shipping process and minimize any potential delays, please provide us with the following information:
For every shipment, PackMojo will provide the following documents directly to the shipper:
Once your shipment has arrived and has been unloaded from the plane or boat, it's then delivered to a Bonded Warehouse, which is a warehouse used to store imported goods upon entry. Once these goods have been formally cleared by customs and the relevant taxes and duties have been paid, the goods are then released and transferred to a local courier (e.g. FedEx, DHL) for last-mile delivery (i.e. delivery to your specified address).
For non tax and duties inclusive shipping channels, PackMojo will typically ship with either FedEx or DHL, who provide broker-inclusive services to manage the customs clearance process on your behalf. These couriers also serve as the Importer of Record (IOR) and will help with everything related to the process of importing your goods - documentation, legal matters, and payment of taxes and duties.
FedEx or DHL will reach out to the primary contact to settle any taxes and duties, which may also require you to submit the following forms:
A Customs Bond is a legal contract between the importer, customs, and a surety company to ensure all taxes and duties will be paid to customs. The Power of Attorney is a form that allows FedEx or DHL to act as your customs broker.
Form 5106 is issued by the U.S. Customs and Border Protection (CBP) and is used to create or update importers' unique ID in their system.
Here are some useful resources for your reference:
Please check with your country's customs department for the latest information on customs, taxes, and duties.